Walk into the carrier review with the numbers.
Every exception you raise and every case you close adds up to a picture of how each carrier treats your freight. Rates, causes, postcodes, payouts, how long they take. All from your own records.
The whole picture on one screen.
Pick a window: a week, a month, a quarter, the year.
Exception rate
Per hundred shipments, month by month. A carrier sliding shows up before it costs you.
What goes wrong
Damage, missing, misdelivery, delay, returns. Each carrier has its own shape.
Where it goes wrong
A postcode heat map, so the problem depot has a name.
Split deliveries
Orders that go out on more than one trailer, against those that don't. Now you can prove the difference.
What they pay back
The share of what you claimed that came home, per carrier.
How long they take
Days from sending a case to closing it. Useful for cash flow, useful in the room.
Useful before you have your own data.
A new account has no history. Instead of an empty screen you see an industry sample, marked as such, until thirty days of your own exceptions have built up. Treat it as the floor your carriers should be clearing.
A public view of UK carrier performance, when there are enough of us.
Tenants can opt in per metric today. When enough have, we'll publish an anonymised quarterly index. No single company's numbers are ever shown.